Shipping & Delivery
🚚 Dispatch time
Orders are dispatched within 5 to 10 business days after payment is received.
📦 Carrier
Shipped via UPS or equivalent with a tracking number sent by email upon dispatch.
✍️ Signature
Standard delivery without signature. Signed delivery available on request — additional charge applies.
🌍 Delivery area
Delivery throughout Switzerland and Europe.
Shipping costs
Shipping costs include handling, packaging and transport. Handling fees are fixed, while transport costs vary according to the total weight of the parcel.
⚠️ We recommend grouping all items into a single order — shipping costs apply to each separate order.
Your items are carefully packed in appropriately sized boxes to ensure protection during transit.
Returns
Returns are accepted within 14 days of receipt for any defective or non-conforming product.
- Contact us before returning any item : info@suissepliage.ch
- Return shipping costs are the responsibility of the customer unless the error is ours
- Returns without prior agreement will not be accepted
Questions about your delivery?
► Contact us